So, for the umpteenth time since we made the cataclysmic decision to sign up with stargate dot com, we're having HUGE problems getting my blog moved there. It seems that their one of the few hosts that don't have a cPanel that's worth a shit, making the process very tedious and time consuming.

The person doing my design and move has been VERY patient, but we are close to the point where I just say "FUCK IT!" and move it all to Bluehost dot com. I am sick and tired of being ignored at stargate.

Like today. I called support and everyone's busy. So I try their "Insta-chat" support feature and am told that it's for sales only, and to call support, who it turn are all busy. So I then open a ticket at livechat's advice and am told that someone will be with me momentarily.

Five hours later, and the ticket doesn't even show up yet. Hell, the support guy I was getting chat-transferred to dumped the connection, so I'm no further than I was four days ago, except my money's getting spent on a developer and my host is fucking the whole thing up times ten.

For the record, my consultanty person has been uber-professional and understanding and committed, but I question how long she'll put up with this shit.

You better get it together stargate dot com. There are about five gozillion hosts out there that would be more than willing to simply not suck at what they do.


Update:

Fuck Stargate dot com. Fuck them Fuck them Fuck them.

After dragging their dicks in the dirt for nearly 8 days, I made the now very easy decision to move to bluehost dot com. And do you know what? They offer a free domain with a transfer, the transfers were ten bucks a piece, I got my new domain immediately, and lo and behold, my developer person has already uploaded a lot of the template to the new site, www.tmlsb.com!

Now tell me how a hosting company stays in business when they don't answer support requests at all, they don't take support calls and it's impossible to get sites up and running? Oh, and they charge 6.50 a month more for less stuff than bluehost dot com.

Oh, and if you by chance do have any trouble with bluehost.com, do you know what you do? YOU CALL THE 800 NUMBER PLASTERED ALL OVER THE FRONT PAGE OF THEIR WEBSITE!!!

Stargate? Why, you had to drill thru a number of windows before finding a toll number that did nothing more than do a loop transfer to a voicemail or back to the receptionist.

Thanks Bluehost and Fuck off and Die Stargate!!